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Please read all these Terms and Conditions.

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these Terms and Conditions to make sure that they contain all that you want and nothing that you are not happy with. 


  1. These Terms and Conditions will apply to the purchase of the services and goods by you (the Customer or you). We are The Cryohub LTD whose trading name is The Cryo Hub a company registered in England and Wales under number The Cryohub LTD whose registered office is at 20 Wenlock Road,   N1 7GU and whose trading address is The Wellness Hub, 26 Lower Kings Road, Herts, HP4 2AE   with  email address [email protected];  (the Supplier or us or we).
  2. These are the terms on which we sell all Services to you.  By ordering any of the Services, you agree to be bound by these Terms and Conditions.  You can only purchase the Services and Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.



  1. The description of the Services and any Goods is as set out in the Website, catalogues, brochures or other form of advertisement.
  2. In the case of Services and any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
  3. All Services which appear on the Website are subject to availability.
  4. We can make changes to the Services which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

Customer Responsibilities

  1. You must co-operate with us in all matters relating to the Services, providing us with all information required to perform the Services and obtain any necessary consents.
  2. Failure to comply with the above is a Customer default which entitles us to suspend performance of the Services until you remedy it or if you fail to remedy it following our request, we can terminate the Contract with immediate effect on written notice to you.

Personal Information and Registration

  1. When registering to use the Website you may set up an account. You remain responsible for all actions taken under the chosen username and password and undertake not to disclose your username and password to anyone else and keep them secret.
  2. We retain and use all information strictly under the Privacy Policy.
  3. We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

Basis of Sale

Fees and Payment

Risk and Title

Withdrawal  and Cancellation

Right to Cancel

Commencement of Services in the Cancellation Period

Effects of Cancellation in the Cancellation Period

Payment for Services Commenced During the Cancellation Period


Duration, Termination and Suspension

Successors and Our Sub-Contractors

Circumstances Beyond the Control of Either Party


Excluding Liability

Governing Law, Jurisdiction and Complaints


Model Cancellation Form

       The Cryo Hub 
  The Wellness Hub 
   26 Lower Kings Road 
  HP4 2AE 
  Email address: [email protected] 

  I/We[*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following: [*] [for the supply of the following service [*], Ordered on [*]/received on [*]______________________(date received) 
  Name of consumer(s): 
  Address of consumer(s): 

Signature of consumer(s) (only if this form is notified on paper)


  [*] Delete as appropriate.